Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Product with obvious signs of use;
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error;
• Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If approved, your refund will be processed, minus the shipping cost and transaction fees(3%), and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@leatheranddirt.com and send your item to: Niche Auto Gear LLC, 2120 Avy Ave #7724, Menlo Park, CA 94025.

Shipping returns

To return your product, you should mail your product to: Niche Auto Gear LLC, 2120 Avy Ave #7724, Menlo Park, CA 94025..

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@leatheranddirt.com for questions related to refunds and returns.